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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Haley morris

Haley morris

April 10, 2025

5  out of  5
rating by Haley morris
"I recently got a crack on my windshield, so I had been in touch with multiple glass companies and received some hefty quotes, so I was hoping that my insurance would help me. I reached out to Carter directly to see what I could figure out through my insurance. Carter responded very quickly and got to work on my claim immediately. Within a matter of an hour, my issue had been fully resolved and I had someone from Safelite reaching out to me to schedule a time for me to have my windshield replaced, free of charge! Thanks to a product that Carter had put me in years back. I’ve been with State Farm for as long as I can remember, and have worked directly with Carter for years now. I’ve never once had anything but an awesome experience and end result! Thanks Carter!"
We responded:
"Haley, thank you so much for this awesome review for Carter. Happy to hear she has been an assist to you over the years, thank you for your business and friendship. "
Profile photo of Sarah Leech

Sarah Leech

April 2, 2025

5  out of  5
rating by Sarah Leech
"This is Daniel’s mom was here and got 5 star assistance! Many thanks!"
We responded:
"Thank you for the five-star review!! We appreciate your friendship and kindness. "
Profile photo of Trisha Knox

Trisha Knox

March 28, 2025

5  out of  5
rating by Trisha Knox
"The Morrises have been such a fantastic resource for our family. They are knowledgeable, friendly, professional and gave the best rates and coverage of any agency. They treat you like family. 5++ stars!"
We responded:
"Thank you, Trish!! We appreciate your kindness, friendship, and business!!"
Profile photo of TaylorAnne Barry

TaylorAnne Barry

March 28, 2025

5  out of  5
rating by TaylorAnne Barry
"Cameron was so educated and knows his stuff! I had a wonderful experience. Highly recommend."
We responded:
"We are so happy to hear you had a great experience! Thank you for the kind words for Cameron, lucky to have him here. "
Profile photo of Morgan Lambert

Morgan Lambert

March 28, 2025

5  out of  5
rating by Morgan Lambert
"I had a wonderful experience with Cameron. He was so helpful!"
We responded:
"Thank you for the five-star review, Morgan! "
Profile photo of Gracie Knox

Gracie Knox

March 28, 2025

1  out of  5
rating by Gracie Knox
"Great service, and your employees are efficient and helpful with questions!"
We responded:
"Thank you, Gracie! We appreciate your business and friendship. "
Profile photo of Joy Crickenberger

Joy Crickenberger

March 21, 2025

5  out of  5
rating by Joy Crickenberger
"Nina was very helpful and knowledgeable!!"
We responded:
"Thank you for the kind review of Nina, we are lucky to have her here! "
Profile photo of Yahia Mohammad

Yahia Mohammad

March 3, 2025

5  out of  5
rating by Yahia Mohammad
"أتقدم بشكر إلى السيد كامرون على مساعدتي في اتحدث نيابة عني في الغة الإنكليزي لأنني لااريد التحدث بها في خصوص حادث سيارتي البسيط وشكراالتعاونكم"
We responded:
"Yahia, thank you for the five-star review! It has been a pleasure working with you. "
Profile photo of henrry echeverria

henrry echeverria

February 27, 2025

5  out of  5
rating by henrry echeverria
"Cam has always helped me with my insurance needs and is very pleasant to work with, he is very honest and always willing to help, thank you very much, Cam"
We responded:
"Thank you for this awesome review for Cam! We appreciate your friendship."
Profile photo of Sandra Espinoza

Sandra Espinoza

February 24, 2025

5  out of  5
rating by Sandra Espinoza
"Great customer service. Super helpful, professional and very polite. Would definitely recommend!! Excelente servicio al cliente. Super profesional y muy amable. Definitivamente los recomiendo!!"
We responded:
"Gracias, Sandra!! Thankful for your business and friendship. "
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Jo Anne Kelley

February 19, 2025

5  out of  5
rating by Jo Anne Kelley
"Carter in the Waynesboro, VA. office is an asset to State Farm. She is extremely knowledgeable & has a true desire to help. Carter is easy to talk to, understanding & kind. I am more than pleased with Carter & her efficiently."
We responded:
"Wow, thank you so much for the five-star review. Your kind words mean a lot to Carter and our office. We are happy to have you a part of our community. "
Profile photo of Stephanie Benz

Stephanie Benz

February 18, 2025

1  out of  5
rating by Stephanie Benz
"failed to take my automatic payment out resulting in me not knowing I did not have insurance for a time period. Refused to work with me Had proof it never attempted to withdraw from my account. Higher up blames "Carter" for not processing my payment with no response why and the main customer service also never called back! shame! Be AWARE careless mistakes go undealt with BAD business when it comes to dealing with conflict and accountability."
We responded:
"Stephanie, we worked with you the best we could. Our customer service is top of the line. Not only do we send out late pay text messages, but we send out cancel letters as well. It is odd you are saying all of this when you are still our customer. I am very sorry you are unhappy, let us know if we can do anything. "
Profile photo of Matt Henderson

Matt Henderson

February 10, 2025

5  out of  5
rating by Matt Henderson
"Carter was very helpful and very quick to respond with anything I needed help with or had questions about. George Morris’ office is spot on and saved us a considerable amount of money. We bundled out auto, motor home and homeowners together with State Farm and saved a chunk. Great insurance, great staff, you won’t regret it."
We responded:
"Thank you for the awesome review, we appreciate your business and friendship over the years!!!"
Profile photo of وليد شحادة

وليد شحادة

February 10, 2025

4  out of  5
rating by وليد شحادة
"Well, the service here is very good and thanks to your company for the kind treatment."
We responded:
"Thank you, Waleed! We appreciate your business and friendship. "
Profile photo of Jenny Cash

Jenny Cash

February 10, 2025

5  out of  5
rating by Jenny Cash
"Cam was able to answer my questions and get back with me in a timely manner and very easy to talk to."
We responded:
"Thank you Jenny for 5 stars and kind review of our office staff "
Profile photo of Wayne Ward

Wayne Ward

February 3, 2025

5  out of  5
rating by Wayne Ward
"Cameron was highly professional. I am elated to save 400-500/year on my car insurance ! ! !"
We responded:
"Thank you for the awesome review, so happy we are saving you money! "
Profile photo of Marcus Haynes

Marcus Haynes

January 27, 2025

5  out of  5
rating by Marcus Haynes
"Cameron helped me add my new vehicle to my policy in no time. Over the years the office has been great to work with!"
We responded:
"Thank you for the kind review! We appreciate your business. "
Profile photo of Cory Reyes

Cory Reyes

January 27, 2025

5  out of  5
rating by Cory Reyes
"Cameron was super helpful bundling my car and renters insurance. Thank you!"
We responded:
"Thank you for the five-star review, Cory! We are happy to have you here. "
Profile photo of caveninit

caveninit

January 24, 2025

5  out of  5
rating by caveninit
"Always exceptional service. They truly go above and beyond for their clients. Highly recommend."
We responded:
"Thank you for the five-star review! Customer service is extremely important to this office, so glad we are taking care of you the right way!"
Profile photo of Tyrell Phillips

Tyrell Phillips

January 23, 2025

5  out of  5
rating by Tyrell Phillips
"Great service, awesome and quick turn around. Would definitely recommend for insurance needs"
We responded:
"Thank you, we are thankful to have you a part of our office and community. "
Profile photo of Roque Escobar

Roque Escobar

January 18, 2025

5  out of  5
rating by Roque Escobar
"Good Service 🙏"
We responded:
"Thank you, Roque! We are happy to have you here. "
Profile photo of Alan Aylor

Alan Aylor

January 17, 2025

5  out of  5
rating by Alan Aylor
"Good help very straight forward"
We responded:
"Thank you, Alan. Happy we were able to assist you in a quick manner!"
Profile photo of Jesus Ortiz

Jesus Ortiz

January 13, 2025

5  out of  5
rating by Jesus Ortiz
"I’ve being with Statefarm a couple years. They are good!"
We responded:
"Thank you, Jesus! Thankful to have your business and friendship. "
Profile photo of Tricia Bryant

Tricia Bryant

January 13, 2025

5  out of  5
rating by Tricia Bryant
"I’ve been with State Farm for over 30 years Nina has been wonderful to work with The whole team is very friendly and helpful"
We responded:
"Thank you for the kind words, Tricia! We appreciate your business and friendship over the years. "
Profile photo of Steve Cline

Steve Cline

January 13, 2025

5  out of  5
rating by Steve Cline
"Very great service, friendly people, who are very knowledgeable. I’ve been with this State Farm for 50 years, always satisfied."
We responded:
"Steve, we greatly appreciate this review and your business over the years. It is always a pleasure talking with you. Thank you!"